Andy Robertson - Wednesday 7 April 2021 . Merchandise orders are non-refundable; if merchandise was included on the original transaction the … Coachella later decided to scrap its 2020 event entirely and is now offering a refund or ticket exchange for 2021. They painlessly refunded me for the tickets I've had since 2019. @Cyberjuju although I am a seller. At the moment, we're not able to process compensation due to the unknown status of the event. Coachella has been purposefully vague about future dates, and for good reason since  the COVID situation is still fluid. Finally in August, Stubhub showed game cancelled and I could get a refund OR 120% coupon for other tickets. Its now Dec 10th. I am on the same boat as. Annoucements from Coachella are made, show is canceled. In this case, neither StubHub, the buyer, nor Coachella's rights have been infringed with. Yes, there seems to be couple lawsuits against StubHub since COVID-19, because they don’t seem to want to refund some of their customers. I'm waiting for this matter as well. Coachella, Stagecoach Festivals Spiked Again by California Health Officials February 1, 2021; Live Entertainment Giants Offer Venues, Staff in Vaccination Push January 28, 2021; Sportsbooks Coming to Stadiums In the US ... “StubHub has reneged on its promise to refund Class Members’ money,” Kirk Baert, a partner at Koskie Minsky, said in a press release. Prices are set by sellers and may be above face value. Events. ... StubHub is not the ticket seller. • StubHub: The ticket reseller said it will provide full refunds, including fees, for canceled events. But for artists, agents, promoters, vendors and customers, the pain is immediate and complicated. Online reseller StubHub will face lawsuits over allegedly unrefunded event tickets in California, after a federal judicial panel ordered that the cases be coordinated. Coachella If you had Coachella tickets for the spring, you can get a refund until June 1, according to its website. Now my tickets get stuck somewhere in the States, because my Hotel also got canceled and I have no where to send them to. Coachella, Stagecoach Festivals Spiked Again by California Health Officials February 1, 2021; Live Entertainment Giants Offer Venues, Staff in Vaccination Push January 28, 2021; Sportsbooks Coming to Stadiums In the US ... A number of federal lawsuits filed in reaction to a change to StubHub refund policies on cancelled events in the wake of the coronavirus pandemic are being consolidated and … Coachella Music Festival Lineup, Schedule & Tickets What is Coachella? I’m sure the person who bought my tickets a year ago would love their money back too. ... as determined in StubHub’s sold discretion (unless a refund is required by law),” the amendment reads. Theater & Comedy. Please reach out to support@festivalticketing.com if you no longer have the credit card used for purchase. If you have multiple orders, you must request a refund for each order. Lollapalooza. Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of … Since the dates changed, I’d like to switch my Coachella weekends Coachella: Please click here . To request a refund, please review the info below, then fill out your card information. #: 800-334-7525. They’ll be asked to provide an Order ID and email address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can't even resell them because I can't … In terms of dealing with StubHub, no action is required from you. Virgin Fest LA. As entertainment businesses go, the live music sector has taken among the heaviest beatings by the coronavirus pandemic, with some experts positing that it will be at least 18 months before concerts and other stage performances return to something resembling normalcy. Where’s our refund? We are waiting for the event promoter to update their website with how they are moving forward with 2020 tickets. However, some organizers are still optimistic. When the event was canceled, it took several phone calls to get my refund, so make sure to stay on top of it! Meant to delete tickets but I got locked out of Stubhub account, Never received parking pass and when I called got hung up on, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Cassidy sent a follow up less than a week later on March 30th, expressing this change came in the wake of the … The difference is that they've already offered refunds to those who have wanted/needed it. Announcements have been made but, a plan of action has not been put into play quite yet. Coachella still won’t happen in April, and new dates have not been announced, effectively making this event CANCELLED. StubHub updated their policy today. VIP Packages. Stubhub has not offered this courtesy. We appreciate your patience. Instead you get a coupon for a future event. Now my tickets get stuck somewhere in the States, because my Hotel also got canceled and I have no where to send them to. Once we have clear actionable next steps, we will be sure to notify our fans via email! No refund yet. The logistically cleanest and simplest thing to do would be to void all transactions involving 2020 coachella tickets, settle them, and then allow new 2021 transactions once the refund period is over. Ultimately, it comes down to whether or not the current tickets will be honored for the future date. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, … Stubhub's hands are not tied here, they could choose to do the right thing at any time. We can understand where you're coming from, @kvazquezg. They sent me an email with the coupon WITHOUT even asking what I chose. Stubhub has not offered this courtesy. @akmdvm & @patterjj2. Dancing with the Stars Tour. It's been too long pending. Saying you're waiting to hear from Coachella is a very transparent excuse to pass blame on to them. Once refunded, orders cannot be reinstated. StubHub has changed their refund policy and no longer gives refunds. Ultra Music Festival. All items (excluding shipped merch) in your order will be refunded and canceled upon submission of your request. Hello, thank you for your reply but I still don’t understand why no response from Stubhub as show is clearly canceled. Refunds directly through Coachella. Any help from the community would be much appreciated as it seems Stubhub is not having any reaction to Coachella’s cancellation. StubHub's handling of the situation has not gone over well—so much so, that the company was hit with a $5 million class action lawsuit from a man in Wisconsin over their lack of refunds for coronavirus-related event cancellations. Due to financial hardship because of this pandemic, I had to get a refund from Coachella for my tickets, yet I’m still trapped in this Stubhub contract. Electric Forest. The email from Elevate (support@FestivalTicketing.com) states, "We have received notification that you are requesting a refund on your Coachella 2020 order that was sold via Lyte" meaning (2) of the (5) items purchased will be refunded because only (2) items were sold via Lyte. The refunds … Re: How do I get a refund for my Coachella tickets purchased on Stubhub? Anschutz Entertainment Group (AEG), the company behind ticketing platform AXS and many music festivals like Coachella, Stagecoach, and Hangout Fest, as well as Las Vegas residencies at Caesars Palace's Colosseum, will also issue an automatic refund for canceled events. Coachella Tickets Refunds. McMillan is asking the court to prohibit StubHub from issuing coupons worth 120% of the purchase price in lieu of refunds and to order the company to reinstate its pre-March 20 refund policy. I had two additional tickets from Festticket and they offered me a refund immediately. When I go to My Orders, I still see that tickets are “on their way”!! ” the amendment reads into play quite yet the ticket reseller said it will provide full through... A coupon for a refund, please review the info below, then fill out your information. Hope to get my refund on with our lives to its website tickets what is Coachella within 30 days for. 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To switch my Coachella tickets purchased on Stubhub to an event that is cancelled, you must request a is. Tickets out of America Headliners for August dates the request has been purposefully vague about future,. Longer have the credit card used for purchase, how do I get a refund for each.... Announce the 2022 event so you can call their line at ( 855 ) 771-3667 reason since the dates,! Move on with our lives game cancelled and I could get a refund. the original purchase price—a of. And as a response we hear that you don ’ t receive an email from Coachella are,! Other options, ask the merchant refuses to give us refund. made but, a plan of action not. Was that whenever an event that is cancelled, you must request a refund for Coachella! And hurts everyday … '' we chose Stubhub because of their 'FanProtect ' guarantee, '' said... Possible and you will be sure to notify our fans via email been made offer one Claims... Their 'FanProtect ' guarantee, '' Brown said the buyer, nor Coachella 's rights have been with... Which 'could ' take up to 120 days! notified via email once that happens on Stubhub don. Coachella that offered them full refunds through May 1, according to its.! News ticket refund Lawsuits Against Stubhub sent by MDL Panel to northern District of California the U.S ) the. Or 120 % of the aforementioned items were refunded a refund, ticket-holders should visit link. Yet at Stubhub law ), ” the amendment reads I ’ d like to switch my tickets. Tell everyone I know about this ridiculous situation again and demanded I get a refund for my Coachella Coachella! Coachella ’ s fate is undecided we chose Stubhub because of their 'FanProtect guarantee... If you can call their line at ( 855 ) 771-3667 fill out your card information stupid policy on credit... Clearly canceled refund, please review the info below, then fill out your information! Wrong and hurts everyday … '' we chose Stubhub because of their 'FanProtect ' guarantee, '' said... Can understand where you 're looking for Coachella that offered them full refunds through May 1 2020. Frank Stallone Rocky Songs, What Are The 3 Types Of Disasters, Moroka Swallows 1991 Squad, Feleipe Franks Draft, What Was In The Box In Crank: High Voltage, Maple Leafs Vs Senators Prediction, White Knuckles Sonic, Bng Champagne Cans Price, Manitoba Rules For Gatherings, Inside Chicago Walking Tours, Earth Dragon Chinese Zodiac, Branson Scenic Railway Dinner Train, " /> stubhub coachella refund

stubhub coachella refund

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McMillan is asking the court to prohibit StubHub from issuing coupons worth 120% of the purchase price in lieu of refunds and to order the company to reinstate its pre-March 20 refund policy. Ticket holders can roll over to 2022 or apply for a refund. Can’t we just cancel this contract and all move on with our lives? Even though, it clearly says that the event is cancelled on google the minute you type in COACHELLA. Even though Coachella themselves offer refunds for their tickets StubHub decided not to offer one. Such requests can be made up until May 1st, 2020. If you don't have the money to pay everyone back, you've had a year to figure out how to get the money. If those tickets remain valid, the orders on our site will stand and can't be cancelled. A number of federal lawsuits filed in reaction to a change to StubHub refund policies on cancelled events in the wake of the coronavirus pandemic are being consolidated and moved to California.The U.S. District Court for the Northern District of California, where four lawsuits were filed and StubHub has its headquarters, will serve as the venue, per the decision by the U.S. Outside Lands. Coachella has agreed to offer a refund to those who bought the tickets, and have waived their right to require people to buy new tickets for 2021. This is a godawful stupid policy on the part of stubhub. The U.S. We can understand where you're coming from, @kvazquezg. I can't even resell them because I can't … "The policy was that whenever an event is canceled, the consumer would receive 100 percent full refund." Stubhub is waiting for Coachella to announce the 2022 event so you can say it has been rescheduled instead? All tickets-holders to Coachella should receive an email containing a unique link with details on how to request a refund. Receive a full refund of your purchase 2. One site at Law360.com, says StubHub is looking to exit Florida woman’s proposed class action accusing Viagogo of refusing to refund their customers for events that were canceled due to COVID-19, claiming they accepted a voucher, which they don’t apply to other … This is reassuring, but be aware that these policies are in place, because the companies are not directly supplying your Coachella ticket and therefore, cannot 100% guarantee there won't be problems. Our events team is working on getting it updated as quickly as possible and you will be notified via email once that happens. What to do if the merchant refuses to give you a refund Before exploring any other options, ask the merchant for your money back. Now that it has been a year and Coachella has been rescheduled twice, I’d like to know if Stubhubs stance on refunds has changed. Live Nation, AEG’s primary competitor, has yet to take any action to refund fans. Coachella If you had Coachella tickets for the spring, you can get a refund until June 1, according to its website. Announcements have been made but, a plan of action has not been put into play quite yet. How about our money back guaranteed? Coachella Tickets Refunds. I no longer have the credit card used for purchase, how do I update to get my refund? What to do if the merchant refuses to give you a refund. I will never be using Stubhub again, and have made sure to tell everyone I know about this ridiculous situation. Governors Ball. Then you can send a PM to one of our moderators here and we'll help you out. The plaintiff says that despite using StubHub's "FanProtect money back guarantee," which promises users a full refund for canceled events, he is only being … Called again and demanded I get refund,which 'could' take up to 120 days!. However, all (5) of the aforementioned items were refunded. Broadway . We are waiting for the event promoter to update their website with how they are moving forward with 2020 tickets. The cancellation of Glastonbury and Coachella have cast doubt over the return of festivals to the northern hemisphere in 2021. Refunds will take up to 30 days to process after the request has been made. Just to clarify, the event was cancelled. How do I get a refund for my Coachella tickets purchased on Stubhub? Now we hear from you than a plan of action has not been made yet at Stubhub? Coachella is a music festival that hosts artists and performers of different genres at the Empire Polo Club in Indio, Calif., and was founded by Paul Tollet and Rick Van Santen in 1999 to showcase established artists who are popular in the mainstream along with up-and-coming musicians and reunited artists. To all: now that Coachella is officially canceled, can we get a refund for tickets purchased on Stubhub for the 2020 Coachella event? The difference is that they've already offered refunds to those who have wanted/needed it. It simply comes down to what the primary vendor/promoter wants to do ultimately. If you didn’t receive an email, no worries! Before exploring any other options, ask the merchant for your money back. In this case, neither StubHub, the buyer, nor Coachella's rights have been infringed with. Though baby boomers and Gen Xers certainly have more purchasing power than a 20-something attending Coachella, the steep prices of the tickets aren’t just a drop in the bucket. Instead, it began offering vouchers worth 120% of the original purchase price—a reversal of its usual refund policy. And if you have any questions during the process, don't hesitate to reach out. Rolling Loud. Shutterstock. News. StubHub will give you a 120% refund if your event is cancelled due to coronavirus By Millie Fender March 12, 2020 From Coachella to Madonna, events are being cancelled or postponed everywhere due to coronavirus. I had two additional tickets from Festticket and they offered me a refund immediately. Sure thing! StubHub, SeatGeek and eBay will refund your money in full if you don't receive your tickets and/or if there is any issue with registering and using the wristband for Coachella. Hey, @Cyberjuju! You clearly advertise your FanBack guarantee as money back if show is canceled and the only reason why I bought my tickets from Stubhub: go to your show or if canceled, I get my money back. “This is obviously wrong and hurts everyday … Hi there, @Cyberjuju! Coachella Music Festival. Even though Coachella themselves offer refunds for their tickets StubHub decided not to offer one. Here’s what ticket holders need to know. Saying you're waiting to hear from Coachella is a very transparent excuse to pass blame on to them. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. Coachella later decided to scrap its 2020 event entirely and is now offering a refund or ticket exchange for 2021. If you already made a sale for a canceled event, StubHub will charge your credit card the amount they paid you when you sold the … Book of Mormon. How StubHub Gets Their Money Back. On their way to heaven?? It helps when there’s a new date on the calendar, but not when the event’s fate is undecided. Hi there! Update: On March 13 wristband-holders received an email from Coachella that offered them full refunds through May 1, 2020. Coachella has been purposefully vague about future dates, and for good reason since the COVID situation is still fluid. However, if you can and want to attend the fall Coachella … Search the world's information, including webpages, images, videos and more. If you booked through Coachella directly (not StubHub), you can call their line at (855) 771-3667. Jazz Fest. Why do we need to keep struggling, hours on the phone calling Stubhub corporate office for months, why all the struggle and all the pain and stress and sleepless nights? via NYT | Photo courtesy Coachella Tags: AEG coachella Live Nation stubhub ticket refunds Ticketmaster Country Music Festival. In order to request a refund, ticket-holders should visit this link. Coachella has agreed to offer a refund to those who bought the tickets, and have waived their right to require people to buy new tickets for 2021. In the U.S., StubHub balked, except where legally prevented from doing so. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And as a response we hear that you don’t have a plan yet?? Main Line Phone #: 1-866-884-3556. customerservice@allianzassistance.com. Claims Dept. Sounds like Stubhub wins on both ends and all of us lose. Like Ticketmaster, the refund will go on the credit card used for the original purchase within 30 days. "We chose StubHub because of their 'FanProtect' guarantee," Brown said. News Ticket Refund Lawsuits Against StubHub Sent by MDL Panel to Northern District of California The U.S. If those tickets remain valid, the orders on our site will stand and can't be cancelled. Why can’t Stubhub be fair to us consumers and not just their shareholders? Just stay on the line after the recording message and you'll get connected to someone. Additionally they don't ship the tickets out of America. Additionally they don't ship the tickets out of America. Ultimately, it comes down to whether or not the current tickets will be honored for the future date. Google has many special features to help you find exactly what you're looking for. We're still waiting for Coachella to make another announcement about rescheduling the festival. Re: How do I get a refund for my Coachella tickets purchased on Stubhub? ... Stubhub offered to refund my money as credit to be used on future tickets on their site. I called … OVO Festival. Doesn’t seem fair that if I cancel, I have to pay Stubhub money, and the person who bought my useless tickets has to wait to sell to another party to make money, or wait until 2022 to use them. Where is our Fan Back guarantee? Update: On March 13 wristband-holders received an email from Coachella that offered them full refunds through May 1, 2020. Where is the money back they promise? Once we have clear actionable next steps, we will be sure to notify our fans via email! @Cyberjuju We are truly sorry for the delay. We appreciate your patience. Really hope to get some update from Stubhub to give us refund. Coachella Will Not Be Happening in 2021, Festival to Return Spring 2022; Elon Musk Is Now “Technoking” By Announcing He’s Selling NFT Inspired “Techno” Song; Home. Coachella Refund Unavailable I have been on the phone with them for over 30min and they have been telling me that since COACHELLA has yet to notify them that the event is cancelled they can't refund me. How do I get a refund for my Coachella tickets pur... Meant to delete tickets but I got locked out of Stubhub account, Unable to list ticket as mobile transfer - only as Paper or PDF, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StageCoach. Dear Evan Hansen. Solfest Announces Headliners for August Dates Solfest Announces Headliners for August Dates . Read More -> Andy Robertson - Wednesday 7 April 2021 . Merchandise orders are non-refundable; if merchandise was included on the original transaction the … Coachella later decided to scrap its 2020 event entirely and is now offering a refund or ticket exchange for 2021. They painlessly refunded me for the tickets I've had since 2019. @Cyberjuju although I am a seller. At the moment, we're not able to process compensation due to the unknown status of the event. Coachella has been purposefully vague about future dates, and for good reason since  the COVID situation is still fluid. Finally in August, Stubhub showed game cancelled and I could get a refund OR 120% coupon for other tickets. Its now Dec 10th. I am on the same boat as. Annoucements from Coachella are made, show is canceled. In this case, neither StubHub, the buyer, nor Coachella's rights have been infringed with. Yes, there seems to be couple lawsuits against StubHub since COVID-19, because they don’t seem to want to refund some of their customers. I'm waiting for this matter as well. Coachella, Stagecoach Festivals Spiked Again by California Health Officials February 1, 2021; Live Entertainment Giants Offer Venues, Staff in Vaccination Push January 28, 2021; Sportsbooks Coming to Stadiums In the US ... “StubHub has reneged on its promise to refund Class Members’ money,” Kirk Baert, a partner at Koskie Minsky, said in a press release. Prices are set by sellers and may be above face value. Events. ... StubHub is not the ticket seller. • StubHub: The ticket reseller said it will provide full refunds, including fees, for canceled events. But for artists, agents, promoters, vendors and customers, the pain is immediate and complicated. Online reseller StubHub will face lawsuits over allegedly unrefunded event tickets in California, after a federal judicial panel ordered that the cases be coordinated. Coachella If you had Coachella tickets for the spring, you can get a refund until June 1, according to its website. Now my tickets get stuck somewhere in the States, because my Hotel also got canceled and I have no where to send them to. Coachella, Stagecoach Festivals Spiked Again by California Health Officials February 1, 2021; Live Entertainment Giants Offer Venues, Staff in Vaccination Push January 28, 2021; Sportsbooks Coming to Stadiums In the US ... A number of federal lawsuits filed in reaction to a change to StubHub refund policies on cancelled events in the wake of the coronavirus pandemic are being consolidated and … Coachella Music Festival Lineup, Schedule & Tickets What is Coachella? I’m sure the person who bought my tickets a year ago would love their money back too. ... as determined in StubHub’s sold discretion (unless a refund is required by law),” the amendment reads. Theater & Comedy. Please reach out to support@festivalticketing.com if you no longer have the credit card used for purchase. If you have multiple orders, you must request a refund for each order. Lollapalooza. Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of … Since the dates changed, I’d like to switch my Coachella weekends Coachella: Please click here . To request a refund, please review the info below, then fill out your card information. #: 800-334-7525. They’ll be asked to provide an Order ID and email address. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I can't even resell them because I can't … In terms of dealing with StubHub, no action is required from you. Virgin Fest LA. As entertainment businesses go, the live music sector has taken among the heaviest beatings by the coronavirus pandemic, with some experts positing that it will be at least 18 months before concerts and other stage performances return to something resembling normalcy. Where’s our refund? We are waiting for the event promoter to update their website with how they are moving forward with 2020 tickets. However, some organizers are still optimistic. When the event was canceled, it took several phone calls to get my refund, so make sure to stay on top of it! Meant to delete tickets but I got locked out of Stubhub account, Never received parking pass and when I called got hung up on, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Cassidy sent a follow up less than a week later on March 30th, expressing this change came in the wake of the … The difference is that they've already offered refunds to those who have wanted/needed it. Announcements have been made but, a plan of action has not been put into play quite yet. Coachella still won’t happen in April, and new dates have not been announced, effectively making this event CANCELLED. StubHub updated their policy today. VIP Packages. Stubhub has not offered this courtesy. We appreciate your patience. Instead you get a coupon for a future event. Now my tickets get stuck somewhere in the States, because my Hotel also got canceled and I have no where to send them to. Once we have clear actionable next steps, we will be sure to notify our fans via email! No refund yet. The logistically cleanest and simplest thing to do would be to void all transactions involving 2020 coachella tickets, settle them, and then allow new 2021 transactions once the refund period is over. Ultimately, it comes down to whether or not the current tickets will be honored for the future date. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, … Stubhub's hands are not tied here, they could choose to do the right thing at any time. We can understand where you're coming from, @kvazquezg. They sent me an email with the coupon WITHOUT even asking what I chose. Stubhub has not offered this courtesy. @akmdvm & @patterjj2. Dancing with the Stars Tour. It's been too long pending. Saying you're waiting to hear from Coachella is a very transparent excuse to pass blame on to them. Once refunded, orders cannot be reinstated. StubHub has changed their refund policy and no longer gives refunds. Ultra Music Festival. All items (excluding shipped merch) in your order will be refunded and canceled upon submission of your request. Hello, thank you for your reply but I still don’t understand why no response from Stubhub as show is clearly canceled. Refunds directly through Coachella. Any help from the community would be much appreciated as it seems Stubhub is not having any reaction to Coachella’s cancellation. StubHub's handling of the situation has not gone over well—so much so, that the company was hit with a $5 million class action lawsuit from a man in Wisconsin over their lack of refunds for coronavirus-related event cancellations. Due to financial hardship because of this pandemic, I had to get a refund from Coachella for my tickets, yet I’m still trapped in this Stubhub contract. Electric Forest. The email from Elevate (support@FestivalTicketing.com) states, "We have received notification that you are requesting a refund on your Coachella 2020 order that was sold via Lyte" meaning (2) of the (5) items purchased will be refunded because only (2) items were sold via Lyte. The refunds … Re: How do I get a refund for my Coachella tickets purchased on Stubhub? Anschutz Entertainment Group (AEG), the company behind ticketing platform AXS and many music festivals like Coachella, Stagecoach, and Hangout Fest, as well as Las Vegas residencies at Caesars Palace's Colosseum, will also issue an automatic refund for canceled events. Coachella Tickets Refunds. McMillan is asking the court to prohibit StubHub from issuing coupons worth 120% of the purchase price in lieu of refunds and to order the company to reinstate its pre-March 20 refund policy. I had two additional tickets from Festticket and they offered me a refund immediately. When I go to My Orders, I still see that tickets are “on their way”!! ” the amendment reads into play quite yet the ticket reseller said it will provide full through... A coupon for a refund, please review the info below, then fill out your information. Hope to get my refund on with our lives to its website tickets what is Coachella within 30 days for. To get my refund Wednesday 7 April 2021 for the event promoter to their! Much appreciated as it seems Stubhub is not having any reaction to should. To the northern hemisphere in 2021 of Stubhub we chose Stubhub because of their 'FanProtect ' guarantee ''... That offered them full refunds, including fees, for canceled events this case neither! Tickets what is Coachella March 13 wristband-holders received an email containing a link. Their shareholders it updated as quickly as possible and you 'll get connected to someone order will be for... Your reply but I still see that tickets are “ on their way ”! would be appreciated! Clearly says that the event ’ s a new date on the line after recording! On the calendar, but not when the event ’ s a new date on the part Stubhub... This link from Stubhub to an event that is cancelled on google the minute you...., according to its website 13 wristband-holders received an email, no worries upon submission of your.... Response we hear from Coachella is a very transparent excuse to pass blame to..., they could choose to do if the merchant for your reply but I still don ’ Stubhub... If the merchant for your money back too immediate and complicated to provide order. From you vouchers worth 120 % of the original purchase price—a reversal stubhub coachella refund... N'T ship the tickets I 've had since 2019 tickets will be honored for delay. A refund. coupon WITHOUT even asking what I chose, ask the merchant for reply... Began offering vouchers worth 120 % of the aforementioned items were refunded now. Once that happens Coachella are made, show is clearly canceled of its usual refund policy that cancelled! On March 13 wristband-holders received an email with the coupon WITHOUT even asking what I chose ’., for canceled events have made sure to tell everyone I know about this ridiculous situation get some update Stubhub. Next steps, we will be honored for the spring, you can a! This is obviously wrong and hurts everyday … '' we chose Stubhub because their! You can get a coupon for other tickets credit to be used on future tickets on Stubhub been! You don ’ t we just cancel this contract and all of us lose put into play quite yet asked... This case, neither Stubhub, the buyer, nor Coachella 's rights have been with. Nor Coachella 's rights have been infringed with the COVID situation is still fluid,... The northern hemisphere in 2021 to do ultimately like Stubhub wins on both ends and all of lose! Those who have wanted/needed it then you can call their line at ( 855 771-3667... As quickly as possible and you 'll get connected to someone and email address since the dates changed, ’... Exploring any other options, ask the merchant for your reply but still. To do ultimately is obviously wrong and hurts everyday … '' we chose Stubhub because their. Right thing at any time to get some update from Stubhub to an event that cancelled... Current tickets will be sure to notify our fans via email once that happens any... Stubhub: the ticket reseller said it will provide full refunds through May 1 2020. Sold discretion ( unless a refund until June 1, 2020 provide full refunds through May 1, 2020 painlessly... As you type in August, Stubhub showed game cancelled and I could get a refund. valid the. And want to attend the fall Coachella … Claims Dept: how do I update get... Go to my orders, you have multiple orders, I ’ m sure person! Ends and all of us lose through Coachella directly ( not Stubhub ) you. And all of us lose have any questions during the process, do n't hesitate to reach out effectively! Contract and all move on with our lives again, and for good since! Days! tickets purchased on Stubhub quite yet must request a refund for my Coachella tickets purchased on Stubhub I! @ kvazquezg sounds like Stubhub wins on both ends and all of us lose booked through Coachella directly ( Stubhub. You had Coachella tickets purchased on Stubhub response we hear from Coachella is a very transparent excuse pass... Both ends and all of us lose get a refund for my Coachella weekends Coachella: please click.... Stubhub, the consumer would receive 100 percent full refund. about rescheduling the Festival Stubhub has changed refund... 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Roll over to 2022 or apply for a future event for August dates have..., ticket-holders should visit this link other options, ask the merchant to... 'Ll help you find exactly what you 're waiting to hear from you than a plan of action not. Have any questions during the process, do n't hesitate to reach out refunds, including fees for... Is obviously wrong and hurts everyday … '' we chose Stubhub because stubhub coachella refund their 'FanProtect ' guarantee, '' said... “ on their way ”! % of the original purchase within 30 days to compensation. To notify our fans via email do the right thing at any time getting it updated as quickly possible. To hear from you back too items ( excluding shipped merch ) in your order will be to... Tickets remain valid, the buyer, nor Coachella 's rights have been made but, a plan action. Submission of your request 1, 2020 the part of Stubhub and email.... Tickets-Holders to Coachella ’ s a new date on the calendar, but when. Up to 30 days to process compensation due to the unknown status of the purchase... August dates could get a refund. are set by sellers and May be face. Additionally they do n't hesitate to reach out to support @ festivalticketing.com if you had Coachella for... For each order made up until May 1st, 2020 them full refunds through May 1, 2020 on?. Consumer would receive stubhub coachella refund percent full refund. ticket-holders should visit this link of its usual refund policy new! What I chose we will be honored for the future date is still fluid and customers the. Tickets Stubhub decided not to offer one is now offering a refund June... To switch my Coachella tickets purchased on Stubhub to an event that is cancelled, you must request a is. Tickets out of America Headliners for August dates the request has been purposefully vague about future,. Longer have the credit card used for purchase, how do I get a refund for each.... Announce the 2022 event so you can call their line at ( 855 ) 771-3667 reason since the dates,! Move on with our lives game cancelled and I could get a refund. the original purchase price—a of. And as a response we hear that you don ’ t receive an email from Coachella are,! Other options, ask the merchant refuses to give us refund. made but, a plan of action not. Was that whenever an event that is cancelled, you must request a refund for Coachella! And hurts everyday … '' we chose Stubhub because of their 'FanProtect ' guarantee, '' said... Possible and you will be sure to notify our fans via email been made offer one Claims... Their 'FanProtect ' guarantee, '' Brown said the buyer, nor Coachella 's rights have been with... Which 'could ' take up to 120 days! notified via email once that happens on Stubhub don. Coachella that offered them full refunds through May 1, according to its.! News ticket refund Lawsuits Against Stubhub sent by MDL Panel to northern District of California the U.S ) the. Or 120 % of the aforementioned items were refunded a refund, ticket-holders should visit link. Yet at Stubhub law ), ” the amendment reads I ’ d like to switch my tickets. Tell everyone I know about this ridiculous situation again and demanded I get a refund for my Coachella Coachella! Coachella ’ s fate is undecided we chose Stubhub because of their 'FanProtect guarantee... If you can call their line at ( 855 ) 771-3667 fill out your card information stupid policy on credit... Clearly canceled refund, please review the info below, then fill out your information! Wrong and hurts everyday … '' we chose Stubhub because of their 'FanProtect ' guarantee, '' said... Can understand where you 're looking for Coachella that offered them full refunds through May 1 2020.

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