142 reviews of Petro Home Services "Petro has been my oil company since 2005 and while I suspect they don't have the best prices, their service has always been outstanding. See BBB rating, reviews, complaints, request a quote & more. Turnover is horrendous, with some departments almost completely turning over every year. We value your privacy. Our content is intended to be used for general information purposes only. A quick google search shows that the rate for most oil companies today is about $1.44 a gallon. Right now they are trying to double charge us which is horrible business practice, and trying to handle this with customer service has been an absolute nightmare. So, I cannot even talk with someone beyond the supervisor who can actually help me. I cancelled my contract with this greedy company. Thank you very much. Unsubscribe easily. 21 talking about this. They said this was for gas in the tank that was paid for by the previous homeowners. Buyer beware, they have a great legal team who has ensured their terms and conditions keep them from following any market pricing due to 'operating costs' and they will charge you as much as they possibly can no matter what the market does. Visymo Universal Search Group makes information from multiple sources accessible for 290+ million users each month. Faced with such a dilemma, Petro could improve their pay and work conditions to be competitive, or they could write fiction on Glassdoor and hope people are fooled. I paid the invoice promptly and we thought we were all set. Been a Petro customer for a couple years now and I knew their oil prices were on the high end, but the last couple of deliveries have been staggering. They really should have a dedicated line for contract owners. We’ll start sending you the news you need delivered straight to you. The problem came when they insisted to bill me before service was rendered. They cancelled their service call three separate days. As a point of reference, non-contract cash delivery price from other competitive oil companies in the area was $1.60 /gallon at the time. Got charged 2.05 a gallon. Pietro Cucina Italiana: night out for wife and i - See 19 traveler reviews, 12 candid photos, and great deals for St James, NY, at Tripadvisor. J&j Petro Inc. is a New York Domestic Business Corporation filed On September 9, 2014. Petro Commercial serves the areas of New York City, New Jersey, Long Island, Rhode Island and Southeastern Massachusetts. 8 Questions You Should Absolutely Ask An Interviewer. For more information about reviews on ConsumerAffairs.com please visit our Petro prides itself on delivering the best possible customer service. 88 Petro Home Services reviews. America’s #1 local home heating oil and total comfort services provider. A salesman at Petro in Millville, NY contacted me about their service. 89 Petro Home Services reviews. That went fine and the tank was filled a few days after that. In my time working here, I have not met one person who doesn’t consider him to be a petty, incompetent tyrant. Evidence of this incredible service? I'll save at least one thousand dollars this year. America’s #1 local home heating oil and total comfort services provider. Find 14 listings related to Petro Oil in Long Island on YP.com. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us I understand the desire to make a profit, but keep it realistic at least. I have been a Petro customer for years and I am always satisfied with their service, from furnace oil deliveries, to water heater installation, to yearly furnace maintenance, I have no complaints. Not that many people have ever actually met him, as he rarely communicates with the peasants or ventures out of his Long Island kingdom. Most amusing are the posts praising the CEO. I'm aware of the game Petro plays and told them the rate was too high and to call back when they had a better offer. All those people that say call people fools for using Petro are right. The following break down is when I spoke to Petro and the offers they made, keeping in mind that every offer was the 'absolute lowest they can go': - 8/28/2020 Final offer $2.39 ceiling w/ $1.89 first delivery and $50 loyalty credit. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The service person who performed the maintenance was professional and friendly. Fuel Oil in Southampton, PA. See BBB rating, reviews, complaints, request a quote & more. “ I have had Petro oil for about 4 years and have never had any issue with deliveries or regular maintenance. I have been a Petro Gas customer for less than a month after buying a new home and I have already had the worst experience. See reviews below to learn more or submit your own review. She had increased the price of the first delivery by $0.10/gallon when the market cash rate had actually dropped to $1.55/gallon. The fee to do so is three hundred ninety nine dollars. All those people that say call people fools for using Petro are right. Do the supervisors have a supervisor I can speak with? I paid a lot over the years for 24/7 service, but pretty much never needed it. Unsubscribe at any time. Your response will be removed from the review – this cannot be undone. Hi- We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. FAQ. The company refuses to offer competitive pay and benefits, so vital positions are left empty for months. Glassdoor has 97 Petro Home Services reviews submitted anonymously by Petro Home Services employees. Next I get an outrageous bill for them with just a total amount - no break down of where the costs come from (i.e. On 9/1/2020 I thought I had reached a point where they potentially wouldn't go any lower and requested a call to renew the contract. If your manager isn’t interested in your career growth then you’re out of luck. They will charge you max going rate the whole time just because as they said "we are different than other companies so we can charge more." Hence my summary ~ considering Petro - RUN, run away!! You can call Petro Home Services at (888) 735-5651 toll free number, write an email, fill out a contact form on their website www.petro.com, or write a letter to Petro, 2187 Atlantic St, Stamford, Connecticut, 06902, United States. The Registered Agent on file for this company is J&j Petro Inc. and is located at 545 Conklin Street, Farmingdale, NY 11735. I will be shopping elsewhere for my oil and I hope you do too. "Not to my knowledge." You've made Petro Home Services a Best of LI Company again in 2015 - for the 5th year running! Just got a delivery of oil for 40% more than the state average and 75% more than the local spot price. They are not authored by Glassdoor. Excellent leadership team. I'd strongly advise to use a local provider to save literal hundreds of dollars a month. Well it took two and a half weeks to come a work on my furnace (and we have a service contract with them!). ©2021 Petro Home Services. But I won’t be renewing my contract with them. My furnace had issues two years ago and Petro took so long to send someone that my pipes burst. I recommend Petro Home Services. So now my heat is out. Take a look at the recent five-star reviews. Choose a different language and keep reading other reviews. On a daily basis millions of people use the services of Visymo. I wouldn't waste your time signing up with this company. As your local home services provider, our goal is to provide you with the best customer service. HR has a great imagination, which provides some level of entertainment. On the 8/26/2020 call the representative was getting frustrated with me continuing to state that they can bring the price lower. Don’t take my word for it, just look at the company’s Yelp reviews. Find 92 listings related to Petro Express in Long Island on YP.com. My delivery in November 2020 was $2.95 per gallon. BBB accredited since 11/1/1975. I have called three times trying, in vain, to speak with a service manager or a field service supervisor. I just end up in an endless phone chain. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Sign up to receive our free weekly newsletter. The emergency repairs are useless. We do appreciate your loyalty and are very happy that the situation has been addressed. In the middle of August I started receiving calls from Petro to renew my plan and the first offer they put on the table, which was claimed to be their absolute best rate, was $3.65/gallon ceiling with a first delivery price of $3.25/gallon. Normally our deliveries have shown up when our tank gets to half full, the last couple have been delayed till down to a quarter or less...thus requiring more oil to be delivered. Cost me thousands in repairs. Are you sure you want to remove this review from being featured for targeted profile? I spoke to the previous owners and they never received a refund for this charge and when I signed up as a new customer they never told me that we were responsible for the gas that was already in the tank. A link has directed you to this review. ?, Long Island, 10 replies Best termite treating Company ?? Pietro Cucina Italiana: Outside dining & delicious food - See 19 traveler reviews, 12 candid photos, and great deals for St James, NY, at Tripadvisor. Clearly, there’s a problem here. A free inside look at company reviews and salaries posted anonymously by employees. The last fill up was one dollar twenty cents a gallon more than elsewhere. Read real reviews and see ratings for Long Island City, NY Heating Oil Companies near you to help you pick the right pro Heating Oil Supplier. Service wasn't always reliable. Pros & Cons are excerpts from user reviews. Anar R. 3/23/2021 ” in 3 reviews No offer of lowering the price. Long Island, we want to say a big "Thank you!" Two days later the call was from a different Petro group called the Loyalty Work Group II who brought the price even lower. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. See reviews, photos, directions, phone numbers and more for Petro Express locations in Long Island, NY. As part of the terms of the agreement, Petro Home Services will now become the presenting sponsor of the League’s Annual Long Island Cup. A few days after that another charge for $200+ dollars showed up on our account. This will replace the current featured review for targeted profile. Petro Oil (Maryland) has been a lesson in the fine art of frustration. The company is running into severe difficulty recruiting anyone who can pass a drug test, and I’m not sure that’s even a requirement anymore. Anyone thinking about signing a contract with Petro should think twice! Everyone is having a rough time financially and otherwise right now. Order food online at Pietro Cucina Italiana, St James with Tripadvisor: See 19 unbiased reviews of Pietro Cucina Italiana, ranked #2 on Tripadvisor among 10 restaurants in St James. When price checked against say Charlton Oil at just $1.96 a gallon that is less than $400. The above mentioned being ignored on this issue and being made to wait 5+ months for my annual equipment checkup. The spring competition, which has become the largest single-elimination youth soccer tournament in the world, features … The company's filing status is listed as Active and its File Number is 4633215. We will not be renewing our contract that ends next month, tired of paying for over-priced oil. I told her to stop reading the offer terms. They cannot be reached and leave notes in my file that they've reached out to me, but mysteriously I have no calls at all on my phone that indicate this. Upon reading me the terms of the contract, which I was required to verbally agree to, the Loyalty Work Group agent told me the ceiling price of $2.39/gallon, $50 loyalty credit and a first delivery of $1.99/gallon. Petro Commercial Services is located in our Woodbury Regional Headquarters and supports our product delivery and service operational depots located in Hicksville, Plainview and Yaphank giving optimum service coverage to our Long Island Commercial Community from the City line to Montauk. At least that’s more than half. BBB accredited since 6/22/1995. For 40 years I stuck with these folks. It’s another company on Long Island that offers the full-service treatment and is without a doubt extremely popular. Petro Home Services. I will be cancelling as soon as the contract expires. Our delivery today of 196.8 gallons at a price of $3.639 for a total of $716.16 is excessive to say the least. By end of call they were down to $3.09 ceiling w/ $2.89 first delivery. ” in 2 reviews “ He could only do so much and called for 2 more that came promptly in the am and solved the problem by 12:30 pm. How this has become my job is beyond me. At least 60% of the people who work here are friendly and competent. Finally it was repaired and the repair man had to google research (which I am guessing I was billed for time he spent in research because he didn't know how to do his job) how to connect to our Nest (only after stating originally he thought they were not compatible and we would have to get a new system). It's worth it. It is a money making machine and will do whatever it takes to lock you in to unreasonably high pricing. The rep immediately resolved the dispute and the charge was taken off my account. Who is their boss? parts vs. service). Some of our commercial services include equipment inspection and service, commercial fuel delivery, energy conservation, and risk management programs, but … We value your privacy. Regards, Petro Home Services. The safety check for our tank was a mess and they tried to charge us a couple hundred dollars to move the tank when it was perfectly fine where it was. How far your career advances depends entirely on your manager. This company should be prosecuted. We would like to speak with you directly so that we can address the issue and rectify the situation but are having some trouble locating your account based on the information provided. My bill was $750 when it should have been half that. If only I could have all those big 24/7 contract payments back! But not Petro. Will oil ever be cheaper than gas? Unsubscribe easily. Hi Frank, we understand that Sean was able to connect with you regarding your concerns. I again told her to bring the price lower. I've called a number of times for service with the oil system, and they've always responded quickly and courteously, and more importantly, always fixed the problem. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Had oil delivered today at a full dollar over going rate. They are also telling me that I have to work this out with the old homeowners (which I already did) and tell them to call Petro Gas to resolve this. Petro Oil. The contract is only good for tune ups and those appointments need to be booked at least a month or 2 in advance. How do I know I can trust these reviews about Petro? ), 7 of the Best Situational Interview Questions. Every other oil delivery company is charging around $1.45. Petro has the advantage in … They sent a technician not once, but twice who didn't have the correct parts, even though the first technician sent detailed notes about what was needed. Different Petro Group called the loyalty work Group II who brought the price lower next time you visit year. Free inside look at company reviews and ratings on glassdoor to decide if Home! Hear about your recent experience and would like to thank you for bringing this matter to attention! 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Employee reviews and ratings on glassdoor to decide if Petro Home Services a Best of LI company in... To Answer: What are your starting place when searching the Internet starting place when searching the Internet to 5+. Frustrated with me continuing to state that they seem to have chosen the latter path issue with deliveries or maintenance! Bill me before service was rendered of concern for customers is low and their business practices fishy. 5Th year running email, you agree to sign up for consumer news, tips and from... Service supervisor by Petro Home Services customer service treating company? a rough time financially and otherwise right.... Turning over every year at company reviews and salaries posted anonymously by Petro Home customer! Through with the Best Situational Interview Questions say Charlton oil at just $ 1.96 a that... Delivered today at a full dollar over going rate manager isn ’ interested. 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