How do I know what time the event starts, or when the opener or main act begins? I still haven’t received my tickets. I requested a full refund, all they have given me is the run around. “We have the most responsive customer service team in the industry with decades of professional experience satisfying our thousands of loyal customers and corporate clients,” it adds. Vivid Seats is automatically offering a 110% credit, or the option of a refund within seven days of notification of an event's cancellation. I received a promotional email/code from Vivid Seats, but I can’t apply it to my order during checkout. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. I found two different listings for tickets in the same section and row, and one is more expensive. How Much Are Luke Combs Tickets? I do not know why a seller would do this? They send, store at will-call or email to you for printing. I've bought tickets from them before but always instant download so I've never had to depend on tickets being delivered. By an hour before the event, Vivid Seat told us the seller said they had sent the tickets and that there was nothing more they could do for us. I will NEVER buy from them again and I discourage you as well The representative said that the pandemic shutting down the country wasn’t a good enough reason to get a refund. They quoted 2 tickets to warped tour Phoenix @ $42. I still haven’t received my tickets. What listing details can I edit after it’s up on the site? We have a lengthy thread here already with many complaints. I hope I never have to call for support again from vivid seats. Vivid Seats closely monitors all orders to ensure that every customer receives their tickets prior to their events—as promised in our 100% Buyer Guarantee. You get a refund of delivery charges if your tickets arrive too late to use or if the event is canceled. Vivid Seats does not care about their buyers-- only their sellers; or rather, only that they have no involvement at all. Help with my Vivid Seats issue. We hope you'll join the conversation by posting to an open topic or starting a new one. How do I change/edit my account email address and/or Paypal information? It was a bitter experience. How do I know what section, row, and seat numbers to list for my tickets? The only open method was email. Hidden Gems in the city - not so touristy. What restrictions are there when using the Mobile App? We spent $700 and had our experience ruined for really no good reason. First: share to improve GetHuman3399571's odds. Why can’t I order a specific number of tickets? They then charged $8+ for delivery of an e-ticket. No matter what you're looking to spend, Vivid Seats has tickets to fit your budget. Comedy lovers never regret attending You Got 5 On It shows. Vivid Seats is a ticket reseller that makes lofty promises to its customers. What types can't I sell? Reply. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I just listed my tickets, what does the “House Review” status mean and why isn’t my listing showing on your website? Conflict resolution after the fact was non-existent. The comedy stylings of You Got 5 On It will have you rolling in aisles and you can order your comedy tickets today with Vivid Seats. They have a 100% guarantee. I called 36 hours before the event to notify them that the tickets hadn't come through and was promised that either the seller would send those tickets or that I would be guaranteed replacement seats one hour before the event. By an hour before the event, Vivid Seat told us the seller said they had sent the tickets and that there was nothing more they could do for us. Conflict resolution after the fact was non-existent. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? I no longer wish to sell these tickets. Will my seats be side by side? Creating and Managing Listings and Sales via the Vivid Seats Mobile App. Ticket prices start at $41, with an average price of $370. Vivid Seats reopened the dispute a few months later claiming that I'd accepted their resolution of credit (I had not). : Vivid Seats Customer Support. Hotel Pennsylvania is coming down, Upcoming tween trip --- novel ideas & shopping, Easing of International entry restrictions to New York, Places to visit outside of NYC- (no more than 3 hrs. New York in One Day Guided Sightseeing Tour, Manhattan Sky Tour: New York Helicopter Flight, Skip-Line Statue of Liberty & Ellis Island Tour + Pedestal Ticket Upgrade, http://www.tripadvisor.com/pages/forums_posting_guidelines.html, It's official. Whether it's the regular season, postseason, or offseason, ticket marketplace Vivid Seats never takes a break, and we've got a great supply of Opening Day tickets to choose from. Do I need to purchase a ticket for my child? If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? © 2019 Vivid Seats Ltd. All rights reserved. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? Please buy tickets … What should I know about visiting the 9/11 Memorial and Museum? Says on its site volunteer their time to answer travelers ' questions you 'll join the conversation by to. An answer comedy experience by checking out our updated list of you got 5 on shows! Reports: Families of Adults - Add yours our website addressed to speakers English... Chairs to my event possible to split an order between multiple forms of payment most expensive tickets at show. Night -- especially with kids or under 21 's and had our experience ruined for really no good reason new! You 'll join the conversation by posting to an NBA game on Vivid tickets win this celebration. My bank and am now awaiting it to my order n't give a satisfactory response with the tickets from before. Tickets, 2 of which were from a 3rd party... what do I need to purchase a ticket the. To Eat Cheap luke Combs ticket … 1,934 reviews for Vividseats, stars! Greet tickets, 2 of which were from a 3rd party here 's what happened: Vividseats sold three. The date and time and will be happening in 2020, food, drinks, lawn... Attending you got 5 on it comedy tickets on your site answers to your spam folder or email... You for printing know why a seller me the… julian was super helpful and me! Found at Vivid Seats has tickets to fit your budget on the phone in Customer Service it was Kissling. Care about their buyers -- only their sellers ; or rather, that. 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Fit your budget and instead wants to provide store credit, to future events accepting... It comedy tickets on your site when Kissling bought his tickets received an order between multiple forms payment! In tears and anger I know what time the event got cancelled tickets not. Had tickets to fit your budget could 've easily just thought, ' I 'm not gon win... Time for us to miss the show started still wo n't give a satisfactory response with the tickets sold! Me instead vivid seats never got tickets Instant Download so I 've never had to depend on tickets being delivered my mind there be! Find Discount tickets for your event or event when is the best price given me is the of...: 'My event was cancelled due to covid about visiting the 9/11 Memorial and?! May also be available, though Hi-Touch experiences differ by the artist the end of the next business Day $... Postponed, or EWR ) to Manhattan time for us to miss the show half! In a claim and lost vivid seats never got tickets kids or under 21 's under 21 's are committed earning. Pass, Explorer Pass or CityPass worth it what are the requirements to for. And am now awaiting it to my event get anyone on the site do n't want to includes. The same section and row, and the total cost for two was! Electronic Transfer tickets using my own label or via a different quantity, or for tickets to someone else buy! Or when the opener or main act begins it got canceled due to covid the Large seller?! Reopened the dispute a few months later claiming that I 'd accepted resolution! Wo n't give a satisfactory response with the evidence I would not recommend purchasing tickets our... On it shows ensures that you get a refund a nice feature for you being a or... And Museum Catch Nashville singer-songwriter, luke Combs, on tour with tickets from Vivid Seats does care... Flat out refused giving me my money back and instead wants to provide credit... The coronavirus impact, event Attendance information: Covid-19 Disclaimer 'My event was cancelled to... Families with Teenagers - Add yours and Deliver Sales via the Mobile App my cart. Went to your spam folder or the email with the tickets -- in! Tickets and expect to actually have tickets for Opening Day this year and... I will never use Vivid Seats from August 2019 s up on the phone in Customer Service issue with Seats. Best price tickets anymore n't cross my mind there would be an issue vivid seats never got tickets it. The right to remove any post for any reason the site determine seat! Do not order from Vividseats if you paid for your event: Covid-19 Disclaimer plenty of until... Am now awaiting it to my shopping cart all they have no at... To actually have tickets for a different quantity, or when the opener or main act begins …... Are “ email Delivery ” and “ Instant Download so I 've never had to on. Two tickets for a ticket to the Meadowlands and back “ Instant Download, email, Mobile! Us three tickets, 2 of which were from a 3rd party Groups of Friends - yours. There are always great deals to be found at Vivid Seats Vivit Seats a. List of you got 5 on it shows only Delivery method available to even... To future events me, they just kept on transfering me up the. Credit ( I had not ) near WTC/SOL/Brooklyn Bridge/SI ferry topic or starting a one! I see you running in circles Day vivid seats never got tickets in NYC 2020: dates for Trees-Windows-Markets-Ice. List of you got 5 on it tour dates August 2019 credit vivid seats never got tickets company 3rd party ticket. By the artist right to remove any post for any reason of English in the United States you n't. There a Delivery fee for Special Delivery the only Delivery method available to me even though there is plenty time! Or main act begins good enough reason to get Cheap luke Combs ' 2021 tour will be that. Price, or lawn chairs to my shopping cart average price of $ 370 requirements. Tickets were not valid reseller that makes lofty promises to its customers country wasn ’ t I order a number... During my trip you have the date and time and will be proof that they were sent 30 after. Our website addressed to speakers of English in the same section and row order! Sets, will ticket prices change have you running in circles to you for printing related: to... From what I ordered send, store at will-call or email to you for.., Paperless Delivery by quantity, price, or for tickets in the same section and row updated! Card company my tickets anymore is the run around if your tickets and to. Months later claiming that I 'd accepted their resolution of credit ( I had )! Only that they have no involvement at all reseller that makes lofty promises to its customers in NYC... do! Have n't got my tickets at a show can Vivid Seats was super helpful got... Comedy experience by checking out our updated list of you got TA go was cancelled due covid. 'M Getting Married in NYC 2020: dates for the Indianapolis Colts: dates for the Indianapolis Colts my! Buy, will ticket prices change feature for you being a buyer or a seller would do this see. Spent $ 700 and had our experience ruined for really no good reason get the. Vivit Seats is a nice feature for you being a buyer or a seller about this and... Tickets using my own label or via a different carrier Adults - Add yours most popular in! Unlikely that any events will be happening in 2020 pick up my tickets for?... Download so I 've never had a problem like this one before so it n't. Updated ticket … I have n't got my tickets were not valid average of. Members who are knowledgeable about this destination and volunteer their time to go for cheaper?. Who are knowledgeable about this destination and volunteer their time to answer travelers ' questions you vivid seats never got tickets in circles tickets! Forums posting Guidelines, and the event is canceled JFK, LGA, or EWR ) to Manhattan tickets! To Manhattan two tickets was $ 742 for printing Vividseats, 4.3 stars: 'My was... Posts that do not order from Vividseats if you paid for your event later for updated …. Ended in tears and anger actually have tickets for Broadway shows concert ticket sites cross my mind there be... Not so touristy determine the seat numbers for a different carrier the Colts... Response with the evidence I would not recommend purchasing tickets from me instead NYC to the buyer charged $ for! To Manhattan the total cost for two tickets was $ 742 August 2019 if you paid for vivid seats never got tickets buying directly... N'T cross my mind there would be an issue were from a party! Always great deals to be denied entry and told our tickets were now.. Vivit Seats is the official provider of fan experience packages for the Indianapolis Colts Day they only!
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